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Continuous Process Improvement

FSI is a company built on the principles of Continuous Process Improvement (CPI). FSI supports multiple clients performing CPI, and it is an underlying component of all of our client engagements. FSI has employees with the following certifications: Information Technology Infrastructure Library (ITIL) Expert, Six Sigma Black Belt, Six Sigma Green Belt, Program Management Professional (PMP), and Reliability Engineer.  FSI is appraised at CMMI Maturity Level 3 and is dedicated to strong process controls in order to ensure our customers will receive quality products and services.

FSI is a process driven company that is differentiated by our certifications and qualifications listed above. Achieving these certifications takes more than a one time commitment – it involves our corporate commitment to quality and the right alignment of people, processes, and technology. Overall, the FSI commitment to process improvement is driven by our focus on providing clients with the best possible solution. 

Continuous Process Improvement Case Studies

Case Study - Continuous Process Improvement (CPI)

FSI has provided Continuous Process Improvement (CPI) support to a variety of clients within the Department of Defense and commercial areas. Of note, the FSI CPI team adheres to a “holistic” approach to process improvement, and this approach drives FSI, as we work with our clients, to improve cost, schedule, and performance objectives. The FSI “holistic” approach is not based upon a specific model or methodology, but more importantly, is driven by aligning the most applicable models or methodologies in order to optimize organizational improvement. Within FSI, our CPI team includes American Society for Quality (ASQ) certified Six Sigma Black Belts / Six Sigma Green Belts, Information Technology Infrastructure Library (ITIL) Experts, Capability Maturity Model Integration (CMMI) subject matter experts, and ASQ certified Reliability Engineers.   

FSI CPI personnel have supported projects that have contributed to cost savings, cost avoidance, cycle time reduction, and process waste elimination for both operational and engineering related activities. For example, a project for the Space and Naval Warfare Systems Command (SPAWAR) resulted in over $3 million dollars in savings.Through the use of two CPI models (CMMI, ITIL), and a CPI methodology (Lean Six Sigma), our team leveraged emerging technology and data consolidation in order to reduce the number of disparate software applications by 80% (19 to 4).

Overall, FSI CPI projects have won multiple awards, including the California Team Excellence Award, International Team Excellence Award for Best Use of Emerging Technology, and the Department of Navy Information Management/ Information Technology Excellence Award.